Wang Hai Jingdong occupation fake people suspected of bribery ndustrial and Commercial Bureau chie
news October 12th, known as "Wang Hai some time ago is still playing the title of occupation Dummies" called red rice Note2 users Sue screen false propaganda, causing no small storm. And now he was eyeing the Jingdong, Jingdong exposed suspected of bribery, Beijing Development Zone Branch Industrial and Commercial Bureau consumer protection chief "0 yuan shopping" message.
the afternoon of October 10th, Wang Hai in micro-blog’s Jingdong real-name reporting/real-name whistleblowing mall said, "civil servants as Industrial and Commercial Bureau Jingdong Mall Office staff in Industrial and Commercial Bureau handling consumer complaints; Beijing Industrial and Commercial Bureau Development Zone Branch of consumer protection chief Wang Moufeng in the Jingdong shopping mall free", and posted the relevant evidence in the report.
Wang Hai said in the report, "the Jingdong staff posing as public servants in the mall Consumer Protection Bureau of Beijing Industrial and Commercial Bureau development zone is responsible for handling complaints, consumer reports and complaints are sent directly to the hands of the Jingdong store."
according to his understanding, the Jingdong in Industrial and Commercial Bureau Mall Development Zone work "business affairs department is responsible for reporting the resident called plateau, responsible for the complaints that week to Industrial and Commercial Bureau next to the two layer toilet house is a Jingdong staff, at least three or four people".
Wang Hai said, "the Jingdong mall their employees assigned to Industrial and Commercial Bureau consumer protection office, this is to let the informants handle complaints and report cases, which do not comply with the relevant regulations, can not effectively protect the privacy of informants."
Wang Hai also found, Industrial and Commercial Bureau Development Zone consumer protection chief actual payment in the Jingdong shopping mall is 0 yuan, free shopping, suspected of bribery, now he has to report the material submitted to the Beijing Municipal People’s Procuratorate, waiting for processing.
Jingdong and the trade and Industry Bureau responded
According to the
Chinese Youth Daily reported on "civil servants as Industrial and Commercial Bureau Jingdong Mall Office staff in Industrial and Commercial Bureau handling consumer complaints" the Wang Hai report, the Jingdong responsible person responded that, in order to improve the processing efficiency of consumer complaints, the Jingdong in accordance with the relevant administrative departments of the complaint handling process, send personnel to enter, transfer link simplified information. The relevant administrative departments in accordance with the information necessary to assign personnel dispatched to the Jingdong, the Jingdong personnel timely processing and fast recovery administration, it aims to establish a mechanism for rapid processing of complaints, quickly solve the problem of consumer, enhance the customer experience in Jingdong.
According to the staff of
Industrial and Commercial Bureau in Jingdong "0 yuan shopping mall" report, the Jingdong responsible person responded by saying, there is a department personnel shopping information users reflect, such as the relevant departments to carry out the investigation, the Jingdong will cooperate with the related work.
economic and Technological Development Zone, Beijing branch of the trade and Industry Bureau official micro response Wang Hai said, is to understand the relevant facts, will be based on evidence and facts, according to the regulations, the relevant progress will be announced in due course. Welcome to provide relevant materials to facilitate the smooth development of the verification work."